Full Court Press
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| Gatekeeper Jackson: "these guys are students and that comes first" |
| photo:Chris Hildreth |
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asketball appears simple enough: bounce, bounce, pass. But
making basketball appear on television sets and in magazines
and newspapers across the nation is not so simple. You
have to court the press.
Jon Jackson, director of sports information, manages the
day-to-day publicity for Mike Krzyzewski and team. For the
most part, P.R. people tend to be overly exuberant sorts,
cheerleaders who croon and gush over their clients and parade
them in front of the press. Not Jackson: "It's not like
I have to be out there pitching stories." The P.R. job
at Duke, he says, isn't what it is elsewhere. When you're
the highest-profile program with the highest-profile coach,
the promotional side of things is pretty much taken care
of.
Ironically, the one time Jackson did make a concerted effort
to promote a player was for perhaps the greatest face man,
head wrinkles and all, in Duke basketball history. Shane
Battier had been in the running for Player of the Year before
his senior season began. "But," says Jackson, "with
Jason [Williams] playing so well, there were some doubts
as to whether or not he was the best guy on the team. So,
we felt we really needed to push him. We tried to do some
strategic things with him and one day a guy from The New
York Times called up wanting to do a big article on Jason
during Shane's senior year. I said, 'Well, you know Jason's
a great kid, but let me tell you about Battier.' The guy
ended up changing it to Shane, front-page, [sports], New
York Times."
Duke's standing doesn't make Jackson's job any easier. The
calls he doesn't have to make are the same calls he screens,
from journalists asking for interviews or photo shoots to
fans wanting autographs. (Krzyzewski signs more than a hundred
items every week.) "I guess you would say I'm the gatekeeper." During
the 2001 season, Jackson set up a special arrangement to
handle media requests for Battier. "There were so many
that we decided to designate one day a week for him as 'press
day.' After practice, we would put him on the phone with
eight or ten reporters and they would shoot questions at
him. Then we'd put the next eight on."
As gatekeeper, Jackson has to be a good defender. His clients
have classes, practice, girlfriends, moms, and just a few
minutes for everything else. The Office of Sports Information
is all that stands between them and the press. And though
the media could contact a player without Jackson's consent--and
on occasion do--it behooves a reporter to play by the rules.
The press doesn't like to hear that Chris Duhon has a test--neither
does Duhon--"but these guys are students and that comes
first, always. We don't want to burden them. We tell them,
look, we're on your side, if you've got too much going on,
let us know."
Jackson explains that with N.C. State and UNC in the backyard,
Duke is in a unique position. "It's strange," he
says, "but we're bigger nationally than we are locally,
so there's a sensitivity among our local media about getting
trumped all the time, especially since we have guys with
ties here who are big in the national media."
According to sports reporter Bryan Strickland of Durham's
Herald-Sun, with so much competition for interviews, "access
to the team can be tough to get." After his back surgery
in October '94, Krzyzewski himself scaled back on the number
of media requests he meets. "It's rare that you'll get
him nowadays." That isn't always the case with the team,
says Strickland, "but when you do get an interview,
you get the feeling, talking to the guy, that he's sticking
to Krzyzewski's line. Except for Duhon. He'll tell you what's
on his mind."
Duhon, a junior, is from Slidell, Louisiana. He is six-foot-one,
lithe and sinewy, with light brown, almost hazel eyes and
the musculature of a gazelle. Melanie McCullough, Jackson's
assistant, arranged a meeting and an empty office to sit
in. Duhon joked with her. "I better shut this door,
I'm gonna have to give him all the dirt on you people." McCullough
laughed and shook her head. Duhon's way with the press is
the same as his way with McCullough. "I just have fun
with them." He says that it doesn't bother him when
reporters dig around for information and ask questions to
try to draw him out, "because they're just doing their
job and looking for the story, and I respect that."
Coming to Duke, he recalls, was sort of a shock. ESPN had
never made it down to Slidell. "So I got here and it
was, you know, cameras everywhere." In the first few
weeks, he says, the team was briefed on how to conduct an
interview: The sports information staff "fired questions
at us that they said a reporter might ask, and then they
told us what we should have said or what would be bad to
say. Coming out of high school, you know, most guys don't
have a lot of experience with this, and they know that. They
don't want you getting thrown to the wolves."
That Duke takes an active interest in how, and in how often, a basketball player
presents himself or herself to the press should come as no surprise. After all,
when Chris Duhon smiles, Duke smiles. When the team wins, Duke wins. And as long
as basketball players are the university's most prominent representatives, Coach
K notwithstanding, basketball players will be an entity apart. Their inaccessibility,
their guarded reserve, is essential to their allure. Their boundaries are ever
present and their separation is clearly defined. Jackson put it in household
terms: "It's like being in a fishbowl." Duke plays inside the paint,
inside the Indoor Stadium, and most importantly, inside your television.
--Patrick Adams
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