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| Site meister: Armstrong |
| Photo:Noah
Berger |
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Actually, they would "post." They'd wake
up in the morning, have coffee, walk their dogs, head to the office,
and then, once settled in front of the computer, they would do
what people everywhere were just beginning to add to their morning
routines--they would log on. Before a day full of meetings and
deadlines, they'd meet up at their favorite virtual hangout, a
website known simply and widely as the "DBR."
The acronym stands for the Duke Basketball Report, which is what
the site's founders had first intended it to be, a website where
anybody anywhere could go for information on Duke basketball, a
fan site for the Blue Devil faithful. But seven years and 130-million
hits later, the DBR has outgrown itself. As much as it is hoops
newsletter--stats, schedules, game analysis, recruiting news, links
to stories--it is cyber campus, a Duke away from Duke. And although
they're quick to disavow any official relationship with the university,
the site's creators have accomplished something they never saw
coming. They meant to build, as one puts it, "a neighborhood
pub on the Internet." Instead, they built the neighborhood.
"Julio" and "Boswell" (screen names) met, appropriately,
online. It was the early-Nineties and they were posting on Prodigy,
one of the first Internet service providers, where, for a daily
rate, a user could sign up for membership on a bulletin board of
his or her choosing. After a series of electronic interactions
on the Duke basketball board, they decided to meet in person. "Julio," it
turned out, was Julian King, an IT consultant living in Raleigh
and a lifelong Blue Devils fan. King, though not an alumnus himself,
is the son of two alumni and the grandson of the late Deryl Hart,
the former Duke president and chair of the department of surgery. "Boswell," on
the other hand, had not only gone to Duke, he'd stayed as long
as he possibly could. Mike Hemmerich '80, J.D. '85, M.B.A. '94
is president of the Dilweg Companies, a Research Triangle-based
commercial real-estate firm, which he co-founded with former Duke
and Green Bay Packers quarterback Anthony Dilweg '88.
"Prodigy had started raising its rates," says Hemmerich. "So
one day, we were talking--this was '96, Wojo's first season--and
Julian said, 'You know, there's this thing called the World Wide
Web. We could just make our own website.' And I said, 'Okay, great.' "
The first incarnation of the DBR was called "juliovision.com," a
standard, no-frills page with a bulletin board for comments. "It
was just a gag," says King. "It was a joke on my name." Hemmerich
and King may not have taken themselves very seriously, but juliovision,
they decided, would adhere to a certain standard. Theirs, unlike
the majority of fan message boards, would be a controlled forum.
The language would be clean. There would be no "flaming," as
it's known in cyberspace, no ranting or bashing. Even "woofing"--baselessly
declaring one's team to be superior to another, as in, "The
Sixers are going to destroy the Celtics tonight!"--would be
discouraged. Anyone wishing to post a comment would have to be
sensitive both to the other posters and the aims of the Duke program,
including the players and the players' families. "We didn't
want to do anything that would interfere with what Coach K's trying
to accomplish," Hemmerich says. "We just wanted to create
an atmosphere where everybody--our fans, fans from other schools,
whoever--could share opinions, get insights, exchange thoughts
on the team, and so forth."
As word spread and juliovision grew, the site came to serve another
function, one the tech world was then only beginning to fully grasp:
A website like Hemmerich and King's that drew on a community of
people spread out all over the world but connected through a common
interest could be more than a virtual outlet or a source of news.
By connecting those people digitally, and by having in place some
means of verifying identity, it could connect them physically.
It could move them--as it did Cary Willis Weems '77--to pack their
bags and drive from Atlanta to Tampa to meet someone they'd never
seen or talked to but who had--as Mike Rosen '70 did--an extra
ticket to the game.
Soon, people who had met online were meeting outside stadiums,
in restaurants, at picnics and parties, and sometimes for no other
reason than to eat pizza and watch Grant Hill dunk in slow motion
over and over again. They were shaking hands and trading cards
and, like members of a secret club, calling one another by their
screen names. But juliovision wasn't secret in the least. In fact,
it wasn't secret enough. It was free (still is), and it was quickly
becoming more than Hemmerich and King could handle. By 1997, they'd
decided to all but give up the hobby. Then juliovision made perhaps
its most crucial connection. It put Hemmerich and King in touch
with their future partner.
James Armstrong '82 was born in Washington the day before a blizzard.
He likes cats. He has a four-year-old, seventeen-pound Russian
blue named Gremalkin. He attended high school in New Jersey and
was expelled his senior year, but Duke let him in anyway. He majored
in computer science and minored in mathematics and physics and,
unofficially, basketball. All of this information you can find
on his personal website.
What you can't find is that Armstrong is an expert website maker,
a software engineer. Or that, upon discovering juliovision, he
offered his services to Hemmerich and King for free. Or that, as
a Cameron Crazy in the early Eighties, he originated the once popular "key-chain
jangle" tactic for distracting the opposing team: "Clyde
Austin, N.C. State's point guard, had these two really nice cars,
which smelled strongly, to many of us, of illegal inducement. We
threw aspirin at Mo Rivers [alleged to have stolen aspirin]. We
threw underwear at Tony Warren [alleged to have shoplifted underwear].
Those were easy. But how were you going to throw cars on the floor?
So I told everybody to start shaking their keys. He missed all
eight free throws that night."
And it was just that sort of genius for defensive tactics that
Hemmerich and King were looking for. Because, at the time, juliovision's
defense was terrible. Without a firewall, they couldn't stop penetration
(by hackers), and without a big man in the middle (an administrator
like Armstrong), they couldn't regulate trash talking. When, in
1997, dozens of Kentucky Wildcat fans flooded the juliovision bulletin
board, insulting Duke and its fans, Hemmerich and King decided
enough was enough. "If we were going to keep it up," says
Hemmerich, "we had to get help with the tech side of things." They
took Armstrong up on his offer.
"They wanted accountability for posts and initial oversight," recalls
Armstrong. "So I wrote some software for a basic bulletin-board
system. People would have to include their e-mail address when
they wanted to post something. We would read their post, and if
we approved it, we would e-mail them an ID code and URL, which
would enable them to actually put it on the bulletin board."
Armstrong, then vice president of engineering at The Internet Mall,
a dot-com in California, had the know-how, and he also had the
hardware, fast machines with oodles of bandwidth that could appreciably
enhance the site: "At the time, J&B [Julio and Boswell]
were getting bills for juliovision. So many people were visiting
the site, it was busting its bandwidth quotas." So Armstrong
asked his boss if they could run the site on The Internet Mall's
machines. "He said, 'Well, if it doesn't cost us anything,
why not?'" Juliovision didn't cost The Internet Mall anything,
but it may well have cost other companies employing Duke fans. "A
lot of people told us they were checking it out at work, so we
were probably a great contributor to the American productivity
drag." In 1999, juliovision acquired the domain name "dukebasketballreport.com," and
while Hemmerich and King weren't taking themselves any more seriously,
100,000 hits a day for a three-year old site was no joke.
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