| La
Paz, Bolivia
rian
Reale has just pulled his dirty, 1986 Toyota Land Cruiser to a
stop on the edge of the single-lane road that the Inter-American
Development Bank has named "The World's Most Dangerous Road." It
is nothing more than a ribbon of dirt notched out of the mountainside,
winding narrowly around tight, blind curves. To use this road, drivers
must register with the police as they enter and depart, so that authorities
can account for vehicles lost over the edge.
Six inches to the left of Reale's front wheel, a cliff drops more
than a half mile to the jungle floor, or so it's said--the night
is so dark that we can't see anything outside the beams of our headlights.
Keeping a steady eye on a large truck muscling its way up the mountain
toward us, Reale breaks a tense silence: "Like I said, this
is best done at night. You can see the headlights approaching, which
gives you plenty of time to pull over." As the truck lurches
toward us, there appears to be no room for it to pass, and even the
cocksure Reale white-knuckles the wheel. A bump will likely send
us over the cliff. The headlights flash brightly and finally the
truck barrels past, missing Reale's bumper by what seems a microscopic
margin. "Okay, let's roll," says Reale, as casually as
if we had just stopped for sodas. He executes this heart-stopping
maneuver a dozen more times en route to the Bolivian jungle town
of Coroico.
A day later, Reale (pronounced reel) is back home in the heart of
downtown La Paz--at once a modern Latin American city and a global
backwater. Its handful of tall buildings jut from the city's center,
which occupies the lowest point of a bowl whose rim is formed by
the spectacular Andean peaks, including the 21,000-foot Illimani.
La Paz, unlike most of Bolivia, does see at least a trickle of Hollywood
films and European fashions. But at the same time, the capital is
a fine place to shop among countless competing vendors for cultural
vestiges like desiccated frogs or llama fetuses, which are believed
to bring good luck.
 |
| Colosa together:
Vernon, left, and Reale |
| Photo: Lelis Vernon |
|
Walking the Prado, or main boulevard, to work, Reale weaves through
streams of well-groomed businessmen, politicos, and longhaired students.
A billboard with SONY in sleek, blue letters vies for attention with
a crude portrait of Che Guevara painted on a bed sheet and hung from
an iron fence. Reale stops to chat with business associates in effortless
Spanish. Shoeshine boys, their faces hidden behind cloth masks, hustle
him for business. Everywhere the scene is punctuated by cholas, indigenous
women of Bolivia, in long, full skirts and wool bowler hats. Many
carry babies slung across their backs and swaddled so completely
in colorful, striped aguayos that only a head or, occasionally, a
foot is visible.
It is against this unlikely backdrop that Reale '93 and childhood
pal Bobby Vernon M.B.A. '00 have launched a new software company,
Colosa, Inc. A young firm with only seven employees and two primary
software products, Colosa is crafting a new approach to survival
in the beleaguered high-tech industry. The two directors are rethinking
not just where on Earth to plant a tech firm, but also how to use
a combination of flexible products and inexpensive labor to streamline
the way industries get work done.
The idea for Colosa was born in 1999, in Buenos Aires, where Vernon
was living and working as an executive in the insurance industry
while simultaneously earning his M.B.A. through the Fuqua School's
Global Executive program. Reale, living even then in Bolivia, made
a trip to Argentina to visit his friend. "We were jogging in
a park near where he lived," Reale recalls, "and he was
talking about how inefficient the insurance industry was, how it
would be easy to cut out the middleman. And then he asked me, 'Could
you build an application to address that?' As if I'm some kind of
specialist!"
The pair decided to take advantage of Vernon's business education
to flesh out their idea. As a Fuqua project in 1999--still the height
of the technology-sector boom--Vernon wrote a business plan for a
company that would offer a software tool enabling insurance and reinsurance
companies to make transactions securely, online, across continents.
Nearly four roller-coaster years later, the project has metamorphosed
into a company that offers a range of highly adaptable software based
on two core packages--SegurosMarket, which facilitates risk-sharing
and the sale of policies between insurers, and FLUID, which allows
myriad businesses to upload bureaucratic paperwork to the Internet.
Colosa has targeted the small- to mid-sized business that needs quick
turnaround and cannot afford a Microsoft solution. Remarkably, it
is working. Colosa broke even at the end of last year.
Inside the company's two-room office on the twelfth floor of a boxy
building just a block off the Prado, Reale checks in with the company's
graphic designer, Tom Barnett, a New Zealander and former backpacker.
Reale diverted him from his globetrotting and persuaded him to settle
in full-time at a computer monitor, putting a user-friendly face
on the company's new software. The office has the seat-of-the-pants
feel of a Silicon Alley start-up circa 1999, minus frills like Aeron
chairs and video-conferencing systems.
At the only other desk in the office sits Bolivian Carlos Gili, senior
programmer. It is Gili who translates the brainstorms of Colosa's
non-programming directors into functional code. His salary of $700
per month, about what a programmer in the U.S. earns in three days,
has a buying power here roughly equivalent to a $40,000 annual salary
in the United States. Physically absent from the office is Vernon,
who lives and works in Miami, handling Colosa's finances and hustling
to expand the business.
The office windows look directly across the street to the building
that houses Reale's other company, an Internet service provider called
Unete, which he started in 1997 and still runs. Eleven stories down,
looping just above the traffic, hundreds of loose, black telephone
cables run out of Unete's building and across the street into Colosa's.
Eyeing the primitive cable system with an undiluted air of incredulity,
Reale says, "That's how you get the Internet to the people in
Bolivia." continues on page
two. |